Deleting a user

In order to delete a user in Capsule you need to be a Capsule Admin.

Go to the Account Settings >Users and Teams> click on the user you want to delete. Now use the option on the right hand side to Delete User.

Deleting a user reduces the subscription cost.

All history the user has entered such as emails and notes will be retained. All open tasks, cases and opportunities currently assigned to the user will be reassigned to a user of your choice.